FREE NZ Shipping for orders over $95

Shipping | Returns | Pre-orders |Privacy Policy

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How do pre-orders work?

If you would like to buy a product that is not in stock on the website and available for pre order - please fill out the enquiry form to let us know which item, colours and sizes you would like.
We will let you know the date this item is available to buy online.  Once you purchase it online you can expect to receive it within 7 - 10 days.


Shipping times and costs

Shipping within NZ

We post via NZ Post and this will be tracked and you will be notified of dispatch and delivery.

Most garments are print to order and delivery times are between 7 - 14 days.

Postage is $7 NZ wide for one garment and $2 for each additional garment. e.g 1x T Shirt & 1 x Hoodie = $9 postage and this is calculated on your checkout.

Free NZ shipping on orders over $95

International Shipping

For all enquiries outside of NZ please contact us and we can give you an exact quote with shipping.

The postage can vary depending how many garments and which country we send to so we tailor a quote to suit.


Returns

As our products are made to order and our aim is to provide quality clothing we would only offer returns in the unusual circumstance there was something faulty.  

All garments are inspected on dispatch to ensure high quality and to avoid the need for returns. 

Please ensure you look at sizing charts carefully to ensure you order correct sizing as garments are custom made and non returnable.

Please note products must be returned to us within 14 days of the purchase and must be returned in the same condition as received with all labels etc. returned with the item.

Refunds and exchanges may take 14-21 days


Your Privacy

Celtic Kiwiana values our customers and we respect your privacy. When an order is placed on our website we require your full name, address, email and phone number.

We may use the information you provide us to send you updates, promotions or specials on our products. This information is used solely by Celtic Kiwiana and you may remove your details from our mailing list by getting in touch via email, or by using the unsubscribe button in the footer of all newsletters.

This information is used only by Celtic Kiwiana and our NZ supplier printer and will not be shared with a third party. However we may disclose information to the government and or third parties only if we have reason to believe that disclosure is necessary to bring legal action against someone who maybe violating terms and conditions.

Celtic Kiwiana uses Stripe and Polipay for our merchant services; both providing a high level of security. No credit card details are gathered or stored by Celtic Kiwiana.

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our web site. Cookies are widely used on most major web sites. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. Cookies can be deleted by you, from your web browser.



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